Refund Policy

• Refunds are issued exclusively as gift cards (store credit).
• Store credit (coupon codes valid for 30 days) is provided only for items lost in transit or damaged during shipping (unboxing video required).
• Refunds to the original payment method are not available.
• Store credit does not cover size-related issues or change of mind.

Exchanges are offered for size only. Please note:

• Exchange requests must be raised within 48 hours of delivery.
• Clear photos of the product with tags are required.
• The product must be unused, unwashed, and in original packaging with all tags intact.
• An exchange fee of ₹199 applies (covers reverse pickup and delivery).
• Exchanges take 6–7 working days to complete.
• A maximum of one exchange per order is allowed.
• Products purchased during sales or promotions are not eligible for exchange.
• If your requested size is unavailable, we will offer product alternatives or store credit.

For damaged or wrong product claims, a complete unboxing video is mandatory.

Reverse pickup is available for most pincodes. If your area is unserviceable, you may self-ship the product; once it passes our quality check, we will add ₹150 to your store credit as shipping compensation.

Cancellations are only possible before the order has been shipped. Once dispatched, the standard return and exchange policy applies.

To raise a return or exchange request, please reach out via our Contact Us page with your order number.