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Jiza The Label

Privacy Policy

Your privacy matters to us. This policy explains what personal information we collect when you shop with us, how we use it, and the choices you have.

Your data is safe

We never sell your information

Secure payments

Card details never stored by us

You stay in control

Access, correct, or delete anytime

Personal Information We Collect

  • Contact details — your name, shipping and billing address, phone number, and email address.
  • Payment information — payments are processed securely by our payment partners (such as Razorpay). We do not store your full card details on our servers.
  • Account information — your username, password, and saved preferences.
  • Order information — items you view, purchase, return, or exchange.
  • Communications — messages you send us, including customer support enquiries.
  • Device & usage information — IP address, browser details, and how you interact with our website, collected through cookies and similar technologies.

How We Collect Your Information

  • Directly from you, when you create an account, place an order, or contact us.
  • Automatically, through cookies and similar technologies as you use the website.
  • From our service providers, such as payment gateways and delivery partners, in the course of fulfilling your order.

How We Use Your Information

  • To process payments, fulfil orders, and deliver your purchases.
  • To provide and personalise our services and improve your shopping experience.
  • To send you order updates, and — with your consent — offers and marketing communications.
  • To detect and prevent fraud and keep our website secure.
  • To provide customer support and respond to your enquiries.
  • To comply with applicable legal obligations.

Who We Share Your Information With

  • Service providers — payment gateways, courier and logistics partners, and technology vendors who help us operate the store.
  • Legal authorities — when required by law or to protect our rights and the safety of our customers.

We do not sell your personal information.

Your data is only ever shared to run the store and fulfil your orders.

Cookies

We use cookies to keep your cart and login working, remember your preferences, and understand how the website is used. You can control cookies through your browser settings; disabling them may affect parts of the website.

Your Rights

  • Access the personal data we hold about you.
  • Ask us to correct inaccurate information.
  • Request deletion of your data, subject to legal requirements.
  • Opt out of marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out through our Contact Us page. We may update this policy from time to time; the latest version will always be available on this page.

Still have questions?

We're here to help — reach out and we'll get back to you as soon as we can.

Contact Us