Frequently Asked Questions

We accept all major credit and debit cards, UPI, net banking, popular wallets, and Cash on Delivery (COD) across India.

Yes! COD is available on most pincodes across India. A small convenience fee may apply at checkout and is non-refundable.

Yes — cancellations are possible before the order has been shipped. Once dispatched, the standard return/exchange policy applies.

We dispatch within 1–2 business days. Standard delivery is 2–5 business days across India, depending on your pincode.

Currently we ship only within India. International shipping is on our roadmap.

We will notify you of any delays and share updated delivery estimates. For assistance, reach out via our Contact Us page.

Check our Size Guide for detailed measurements in inches, from XS through 3XL. When in doubt, size up.

Our kurtis are designed for an easy, flattering fit and follow our size chart. They are pre-washed, so the fit you receive is the fit that stays.

Every Jiza kurti is crafted in 100% pure cotton — breathable, soft, and printed by real hands.

Machine wash cold with similar colours. Avoid bleach. Dry in shade. Iron on medium.

We offer size exchanges only, within 48 hours of delivery. Exchange requests raised after 48 hours cannot be accommodated. Products must be unused, unwashed, in original condition, and with all tags intact. See the full Refund Policy.

Reach out via our Contact Us page with your order number. We offer reverse pickup on most pincodes; if your area is unserviceable, you can self-ship and receive ₹150 as store credit once the product passes quality check.